United Kingdom companies urge less water use after post-storm thaw

A man walks along the snow covered B818 Denny to Fintry Road

A man walks along the snow covered B818 Denny to Fintry Road

Thousands of properties in Wales were also with a water supply, with parts of the Midlands, south-west England and Scotland also affected.

The industry regulator Ofwat accused water firms of falling "well short" and said it would be taking a "long, hard look at what has happened".

Ofwat Chief Executive, Rachel Fletcher, said: "While the recent severe freeze and thaw have undoubtedly had an impact on pipes and infrastructure, this weather was forecast in advance".

A spokeswoman for the water company said: "We're happy to say that the majority of our customers are starting to see their water returning, but some areas may still be experiencing intermittent supply as the network starts to get back to normal".

At a supermarket in London's south, Thames Water employees distributed crates of bottled water to a queue of people whose homes had their water cut off following the bad weather.

"These problems are likely to continue over the next few days", said a Welsh Water spokesman. Several schools in London and Kent were closed on Monday because they could not guarantee running water.

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One Twitter user, @priscillav1989 said in a post addressed to Thames Water: "I start to think that it is more likely to find water in the desert than in London after nearly four days without water".

By Monday afternoon, the number of homes without water dropped to about 10,000, the Evening Standard reported, but customers who still didn't have running water were growing highly impatient.

Many Londoners are still without water as Thames Water struggles to restore full service after last week's extreme weather.

South East Water set up a bottled water stations in Sussex and Kent, where 13,000 homes were affected.

Labour colleague Helen Hayes, who represents the neighbouring constituency of Dulwich and West Norwood, told the Commons: "Thousands of my constituents have been without water over the weekend, some since last Thursday". But the sudden and widespread surge in demand, coinciding with the rise in temperatures, means we also need to urge all our customers to check their own pipes for bursts and call a plumber if necessary.

Thames Water assured that now they pump an additional 500 million liters of water per day through its network, equivalent to 200 Olympic swimming pools, to solve the problem.

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